THREAT RESPONSE ACTION PLAN (T.R.A.P.)
Part 1: The Three Most Common Threats
T
Profile: Shoplifting & Organized Retail Crime crews…
R
Protocol: Observe & document before acting…
A
Action: Notify Loss Prevention, maintain distance…
P
Post-Incident: Complete report, preserve video…
T
Profile: Verbal altercations, behavioral crises…
R
Protocol: Stand at angle, keep exit open, calm voice…
A
Action: Assess for weapons, clear simple orders…
P
Post-Incident: Log statements, update trespass lists…
T
Profile: Tailgating, unattended bags, loitering…
R
Protocol: Verify credentials, use HOT screening…
A
Action: Redirect suspects, clear package areas…
P
Post-Incident: File access report, run badge audits…
Part 2: Four Strategic Responses
- De-escalation First: Prefer verbal tools over physical engagement. Physical force remains a last resort for life safety.
- Coordinated Comms: Route reports strictly via radio protocols to involve control rooms and the NYPD immediately.
- Controlled Movement: Direct positioning using lockouts, choke points, and containment strategies to minimize danger.
- Evidence Safeguards: Log precise timestamps and secure camera footage immediately to handle risk/legal liabilities.
💡 Recommended Resource
Review tactical field fundamentals and situational response training guidelines via video.
Part 3: Active Threat Playbook
NYPD Run, Hide, Fight Framework:
Part 4: Plan Stakeholders
- Site/Store Property Management
- Security Contract Firm / Supervisor
- NYPD Precinct Liaison Team
- Loss Prevention & Asset Protection
- Facilities & Engineering Units
- Legal, Risk Management, & HR
- Employees & Frontline Staff
- EMS & FDNY Emergency Teams